Network-wide ATM log analytics
Turning ATM Electronic Journal logs from several gateways into a single operational view.
This is an illustrative case study written to show our approach and the kind of outcomes such work targets. It does not describe a specific named client engagement.
A bank's ATM estate generates Electronic Journal logs through several gateways. Operations and investigation teams work with raw files.
Troubleshooting means searching large log files. Recurring faults across machines are hard to see. Investigations need context that is slow to reconstruct.
A log analytics platform that ingests EJ logs from all gateways, normalises them, highlights anomalies and recurring issues, and provides dashboards, historical search and reports.
How it was delivered
The work begins with understanding log formats and the questions operations teams need answered.
Understand the logs
Review gateway log formats and operational questions.
Ingest and normalise
Bring logs into one consistent store.
Analyse
Identify anomalies and recurring issues.
Report
Deliver dashboards and operational reports.
The solution in pictures
What this kind of work delivers
Network-wide view
See the whole estate at once.
Faster troubleshooting
Less time spent searching raw logs.
Fewer repeat faults
Recurring issues surface for root-cause work.
Building an enterprise PDPA governance programme
A central consent hub across digital and branch channels
